Frequently Asked Questions


1. How do I access the pre-work for The Difficult Airway Course?

2. Who can have an account on www.theairwaysite.com?

3. What should I do if I forgot my password to log into my account on www.theairwaysite.com?

4. How do I get my certificate after I complete The Difficult Airway Course?

5. What if my name is spelled incorrectly or my AANA number (for CRNAs only) is incorrect on my certificate?

6. Who should I contact for help with my account on www.theairwaysite.com?

7. What can I do with my account on www.theairwaysite.com?



1. How do I access the pre-work for The Difficult Airway Course?

There are two ways to access this information:

  • Go to www.theairwaysite.com. Click on Course Prework in the upper left corner of the homepage (or on the circle menu in the upper right corner on your mobile device). Click on the name of the course you are registered for. Enter the password indicated in your confirmation email.
  • Go to www.theairwaysite.com. Click on Site Login in the upper left corner of the homepage (or on the circle menu in the upper right corner on your mobile device). Enter the email address you used when you registered for the Course. Enter the password you created when you registered. Note: This option is only available for those who registered for a course on or after November 14, 2018. There is NO Site Login option for those who registered for the course prior to this date.


2. Who can have an account on www.theairwaysite.com?

Everyone who registers for a course on or after November 14, 2018 will have an account. They will create a password during the registration process. Those who complete registration prior to this date will not have an account (until they register for another course).


3. What should I do if I forgot my password to log into my account on www.theairwaysite.com?

Go to www.theairwaysite.com. Click on Site Login in the upper left corner of the homepage (or on the circle menu in the upper right corner on your mobile device). Click on Forgot Password. You will receive an email with a temporary password. Use the temporary password to log-in to your account. We encourage you to change your password once in your account. To do so, click on Change Password and follow the prompts. Note: The temporary password will be sent to the email address you used when you registered.


4. What can I do with my account on www.theairwaysite.com?

  • Access all pre-work and important pre-course information
  • Download your invoice
  • Access the course pre-test, course evaluation and course attestation
  • Download your certificate
  • Keep track of all the courses you’ve taken.


5. How do I get my certificate after I complete The Difficult Airway Course?

Go to www.theairwaysite.com and log-in to your account. Click on the course evaluation link and complete the course evaluation. Once this is complete, check the box to indicate that this has been completed. Once checked, you will be able to complete the course attestation. Once the attestation has been completed, a link to your certificate will become available.

Note: To comply with AANA requirements, CRNAs are required to provide evidence that they completed the course evaluation  before receiving their certificate. Therefore, CRNAs will be required to enter a code even after completing the evaluation in order to proceed to the attestation and certificates. The course evaluations are hosted by Survey Monkey; the completion code will be revealed on the SurveyMonkey “Thank You” page once you’ve finished your evaluation.

If you completed a course prior to November 14, 2018 and need another copy of your certificate, please send your request to jen@theairwaysite.com.


6. What if my name is spelled incorrectly or my AANA number (for CRNAs only) is incorrect on my certificate?

Click on See Error under the certificate image in the right column within your account. A form will open that will allow you to enter your name and/or your AANA number. Click on Request Correction. Once the request is approved, your certificate will be corrected and available.


7. Who should I contact for help with using my account on www.theairwaysite.com?

You can email support@theairwaysite.com for assistance.